At AXA Hong Kong and Macau, Customer First is among our core values – Catering customer needs is our prime precedence. Via proactive listening to our customers and technological know-how and electronic transformation, We now have achieved service enrichment and continual product innovation. We've been focused on delivering customers with personalised services and excellence methods, leveraging a sound economical foundation.”

“It can be our fantastic honour to obtain the CRE Awards from APCSC this 12 months. This recognition is a testament to our purpose “Act for human development by shielding what issues”. All employees at AXA Hong Kong & Macau share precisely the same purpose of staying a life time companion of our customers as a result of delivering humanised services and solutions to them.

Are you currently passionate about analyzing nominations from effective providers? Be part of our esteemed panel of judges to assessment and score entries on the net. You’ll have the flexibility to assess and rate as numerous nominations as you like at your ease.

Judges would require evidence of thriving outcomes for customers, a coherent interior/external interaction strategy, with distinct proof of favourable outcomes.

Employee recognition systems are a well-liked and efficient technique to reward staff for good customer service. These packages goal to admit and enjoy the labor and perseverance of staff who constantly click here offer Fantastic service.

We look forward to celebrating the good results stories and memorable achievements of people who prioritize customer excellence and generate a optimistic effects while in the company entire world.

You have got designed a solid foundation for our Business and established us on the trajectory for ongoing accomplishment.

⇾ Talent enhancement: Gamification encourages employees to consistently make improvements to their competencies to accomplish superior. This brings about extra proficient salespeople and customer aid brokers.

Judges will look for a regular method of information collection together with evidence of new details Examination procedures. Proof will likely be sought as to the decision-building process which led for the customer insight being used as explained in the submission.

Candidates will require to Exhibit a well communicated customer technique and evidence of employee engagement in executing the technique. Evidence will likely be necessary from the extent to which the customer styles the enterprise And the way this has enhanced overall results.

⇾ Range committee: Hilton typically forms a variety committee, like representatives from distinct departments and levels in the Firm, to evaluate nominations and select the month-to-month awardee.

Buying your employees' extensive-expression progress and profession progression is a strong method to reward their commitment to exceptional customer service.

The Globee® Awards for Customer Excellence is a extremely esteemed world-wide program that honors and celebrates companies, teams, and individuals who display exemplary motivation to providing exceptional customer ordeals.

These initiatives are meant to motivate workforce to contribute to their communities and make a optimistic impact over and above their Experienced roles.